iCap scales with The Nintex Workflow Cloud

Scalability was the focus as Provoke Seattle worked with construction equity company iCap to build a solution through Nintex’s Workflow Cloud that would drastically improve the productivity of their field engineers.   

iCap provides preferred equity for real estate and construction projects currently in Seattle with planned growth into other regions. To monitor their investments, they send field based Project Managers out to the project’s construction site to check progress, compile notes, and take photographs.

The issue? Organizing information gathered on site was a disconnected and time consuming process for the Project Managers. The inability to upload notes and photographs while out in the field meant a lot of rework in the office. Each site visit was taking up 3-4 hours of the field Project Manager’s time, and when one Project Manager is responsible for 40-50 site visits per month, this adds up. The overall business scalability was reliant on increasing the workforce. 

iCap is looking to expand and are expecting the number of investment sites to double. To make their expansion sustainable, iCap needed scalable workflow processes that can grow while the business evolves.

This is when our Seattle office got involved. We worked with iCap to review their needs when completing a site observation and recommended a productivity solution that enabled them to complete all their tasks through one mobile app powered by a workflow platform.

We selected to use the Nintex Workflow Cloud when building this solution for iCap. Being a SaaS platform agnostic tool, it enables organisations to digitally transform any business process without custom code to work more effectively.

The new mobile app, integrated with the Nintex Workflow Cloud, allowed Project Managers to decrease their site observation time significantly. What used to take 3-4 hours, now only took 1.  They can seamlessly and immediately take site notes and upload photographs. The massive gain in efficiency is a big win for iCap, who can now be confident in the ability to monitor their investments while they expand. 

We are continuing to work with iCap, identifying other business processes that can be modified and creating a roadmap to help their business scale into the future to reach their expansion goals. 


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